Datalogics is the key channel for several Adobe PDF and eBook technologies; our business focuses on providing these technologies to software developers and enabling them to bring their products to market faster and with superior PDF and EPUB capabilities.
Our ideal candidate is someone who wants to be involved with the latest PDF and eBook technology as well as working with customers. You would have an opportunity to gain exposure to software engineering without extensive programming experience. The job requires software development training, with ability to program and the drive to become more proficient in programming. We’re open to candidates with varying levels of experience in the field including recent college graduates.
Responsibilities would include but are not limited to:
As a Support Engineer, you will interact with customers primarily via e-mail on a daily basis. Reporting to the Director of Support, the job includes logging and resolving technical inquiries or, if a software defect is found, reporting and tracking the fix through a new release to customers.
Our Support Engineers work closely with in-house developers and a sophisticated customer community who integrate our products into complex end user solutions. You will work with Windows, Linux, MAC OS operating systems, and also Android and iOS development environments.
Compensation is based on your level of relevant expertise when joining. Training in specific areas will be provided as needed to augment your skill set and college tuition reimbursement is available. Support Engineers have exposure to a far ranging set of technical issues with corresponding opportunity for advancement in the company.
We offer a competitive benefits package including medical, dental, life insurance and an awesome 401K match. You must be legally able to work in the United States. We are an equal opportunity employer.
Submit your resume and cover letter to: firstname.lastname@example.org
Job Type: Full-time