Product Support
"...being able to count on Datalogics subject matter expertise has freed us to be better focused on our customers' needs."
"Thanks to the Datalogics solution, you have solved a major problem for us and our clients."
"We found...the support from Datalogics to be first class."
"I really enjoy working with the team and appreciate the extra effort that goes into the quick answers to engineering questions."
At Datalogics, we understand that when our customers are successful, we are successful. This is why we place such great importance on our Technical Support Program. Our Support Engineers are responsive, knowledgeable, and the most experienced in the industry. Our program is focused on helping customers get to market, and keeping them there.
Datalogics Customer Portal New!
The Customer Portal is now available to all Datalogics customers. If you are a current customer and do not have your login information please contact your support representative.
Click here to login to the Customer Portal
Datalogics Knowledgebase
Customers and prospects alike can take advantage of the DL Knowledgebase, a technical resource maintained by our Technical Support organization. The Knowledgebase contains:
- System Requirements
- Product Documentation - release notes, reference guides, installation guides and more.
- Knowledgebase articles - a searchable database of technical articles.
- Sample Downloads - code samples demonstrating usage of the Adobe PDF Library.
Click here to access the DL Knowledgebase
Contacting Support
Hours: 8:00am - 5:00pm CST
E-mail: tech_support@datalogics.com
Phone: +1 (312) 853-8200
If you have a question and you are not an existing customer, please click here.