Saarbrücken, Germany-based company Satzweiss.com leverages design prowess and technical expertise to provide end-to-end eBook publishing services and tools. With customers throughout Germany, Austria and Switzerland, Satzweiss.com has become the dominant player in providing German-language DRM-protected eBooks. Satzweiss.com’s popular Belbook® platform enables publishers to convert, publish and manage their eBooks, and utilizes industry-leading Adobe® Content Server technology to ensure compatibility with the widest range of eReading apps, devices and online booksellers.
Provide ongoing licensing and technical support services for Adobe Content Server
Satzweiss.com was one of the early companies to deploy Adobe Content Server (ACS). In 2011, in an effort to provide the best support for its growing customer base, Adobe Systems, Inc. engaged two technology partners (including Datalogics) to provide ongoing licensing and technical support services for ACS. Adobe introduced Satzweiss.com to both companies and Satzweiss.com was given the choice to select either.
By this time, Satzweiss.com had already built a sizeable business, and its primary concern was to select a partner who could offer the most reliable and knowledgeable support, and who could provide a seamless transition.
An uncomplicated and comprehensive product
Satzweiss.com contacted both companies and ultimately decided to work with Datalogics. “Datalogics came up with an uncomplicated contract and they had very quick response time during the sales and technical fulfillment stages,” says Roman Jansen-Winkeln, Managing Director of Satzweiss.com. “They demonstrated a comprehensive know-how of Adobe products and supported us optimally during the transition phase. It was clear they were the right choice, and we are extremely happy with our decision.”
Staying on top of the competition
The transition to licensing directly from Datalogics went smoothly throughout the entire process. At no point did it negatively impact Satzweiss.com’s customers or their day-to-day business. “Satzweiss.com is number one in Germany for downloads of DRM-protected eBooks and we are glad to have found an adept partner to keep us in this top position,” adds Jansen-Winkeln.
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