PDFAlchemist: Error activation license due to internet connection while conversion

Community ForumCategory: PDF AlchemistPDFAlchemist: Error activation license due to internet connection while conversion
Paul asked 2 years ago

Activated the license 2.3.4. Ran a conversion over multiple documents. Got some error as below multiple times during the conversion.
Error activation license due to internet connection while conversion.

1 Answers
Datalogics Staff answered 2 years ago

How was the conversion run over multiple documents? A .bat file or program written to watch a folder? How many documents were being processed.  The program will use internet at times to validate the license did the machine have a valid internet connection during the conversions?

Paul replied 2 years ago

Using a python code traversing a folder. Around 5K. Internet was connected the whole time, however, the validation seemed not to check again quickly if failed. It stayed quite a while with that error.

Datalogics Staff replied 2 years ago

I’m puzzled why it would fail, one by one manual runs in that environment work fine I assume. As a work around can you catch the error and retry? Or maybe setup a wait state between processing files.

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