Datalogics is a software company that has created a suite of libraries and utilities based on the superior PDF capabilities of Adobe Inc. We strive to enable software developers all over the world to bring complex products to market faster with mature, stable products. As a Support Engineer, you will interact with customers primarily via e-mail on a daily basis. Reporting to the Director of Support, the job includes logging and resolving technical inquiries or, if a software defect is found, reporting and tracking the fix through our engineering team to a new release to customers.
Responsibilities would include but are not limited to:
We’re open to individuals with varying levels of experience in the field including recent college graduates having the following qualities:
Compensation is based on your level of relevant expertise when joining. Training in specific areas will be provided as needed to augment your skill set and college tuition reimbursement is available. Support Engineers have exposure to a far ranging set of technical issues with corresponding opportunity for advancement in the company.
We offer a competitive benefits package including medical, dental, life insurance and 401K matching. You must be legally able to work in the United States. We are an equal opportunity employer.
Submit your resume and cover letter to: firstname.lastname@example.org
Job Type: Full-time