Ensuring Accuracy and Reliability: DocsCorp Partners with Datalogics to Integrate the Adobe PDF Library with compareDocs
After evaluating several PDF options, it was evident to DocsCorp that the Adobe PDF Library was exactly the solution they were searching for to integrate with compareDocs. It proved to be the ideal tool for opening PDFs, reading and analyzing text, and applying annotations.
In addition to being able to do the required tasks effortlessly, DocsCorp also chose to partner with Datalogics because of their confidence in the company. Having been in the technology industry for over 50 years, Datalogics has a deep understanding of PDF and an ongoing partnership with Adobe. With the unrivaled Datalogics support team, any issues that arose would be handled quickly and professionally, with open communication between both parties. DocsCorp was also encouraged by the Datalogics roadmap with regard to the future development of the Adobe PDF Library. It was critical for DocsCorp to fully understand Datalogics’ long term product development plans, ensuring that both companies’ overall strategies were aligned. With new advancements being made to PDF, they knew that Datalogics would keep compareDocs up to date with any available improvements.
DocsCorp has found that since working with Datalogics to integrate the Adobe PDF Library with compareDocs, it has translated into less work for their team. The PDF Library immediately works as promised, and provides a broader range of tools that the DocsCorp team can leverage to compare and analyze documents. Product maintenance and support has also been very helpful, with quick response time and successful issue resolution.
“Support services are readily available to us when we hit troublesome PDFs, or need assistance with particular workflows or actions we want to take. We weren’t interested in a cheap library from a company that would ignore any problems we were experiencing, or wouldn’t provide us with access to the right technical personnel to be able to fix issues. We are very happy with the support that we receive from Datalogics. Their quick responses help ensure our product is running as it should be, and provides a positive overall customer experience,” says Shane Barnett, DocsCorp Chief Technology Officer and Co-founder.
To date, the Adobe PDF Library has been a robust solution that has provided consistent and reliable output for DocsCorp’s compareDocs solution.